As computers are vital in the running of many businesses, problems with them could potentially cripple your business, costing you thousands of pounds during down time. It's easy to forget, as a computer user, how much work your computer actually does per second. For example, a network is a collection of complex machines performing trillions of calculations per second, using various components which are constantly under assault from applications being used by the client and also critical system applications that keep your system functional. To top it off, viruses, malware and spyware can cause havoc with a networked office, capturing personal and private data. Here are eight reasons why every business should have regular technical support:
These are only a few of the key factors which should be updated, checked, managed and maintained regularly. Carrying out these small tasks will help prevent bigger problems and keep your network running to it's full potential.
At NovaTekk, we call this our Service Agreement Plan or S.A.P. If you are interested in setting up a S.A.P plan, please give us a call or send us an email and we can arrange a meeting. At NovaTekk we have devised three different packages as many businesses require different things. These are broken down into three categories:
The Small Service Agreement Plan has been created with smaller businesses in mind. With this plan we can ensure network optimization, virus, spyware and malware checks and updates, plus a monthly visit by one of our team to carry out specific predetermined tasks, for example; system stability checks, server event log checks, general dusting and maintaining of desktop computers and much more. If you are interested in purchasing this plan or would like to know more, please contact us by email or phone and we can send you a detailed list of the services or arrange a meeting.
The Medium Service Agreement Plan has been created with medium sized businesses in mind. This plan has everything the S.S.A.P has but with added features like; 24 hour help, out of office monitoring, supplied software for viruses, spyware and malware and many more great features. If you are interested in purchasing this plan or would like to know more please contact us by email or phone and we can send you a detailed list of the services or arrange a meeting.
The Custom Service Agreement Plan allows any size of business to create their own plan, choosing the services that best fit their business' needs. To arrange a C.S.A.P please email us with the request and we will email you our tick sheet, specially designed for C.S.A.P customers, or give us a call and we can arrange a meeting.
If you are ready to begin enjoying a new level of consistent, proactive support for your company please contact us directly at NovaTekk services today where a member of our team will be available to discuss Maintenance Plan options to meet your business needs.